Lean Six Sigma Training

In 4 Weeks (128 Hours), You Will Learn:

• What Lean Six Sigma is and how it is relevant to process improvement.
• How to identify & analyze typical organizational performance problems that reduce mission capability, increase costs, reduce profits, and decrease customer satisfaction.
• Understand how the process improvement methods (Kaizen/Rapid Improvement Events (RIE) & DMAIC) relates to the other Six Sigma methodologies (DMADV and process management).
• Steps in the Kaizen/RIE &DMAIC methods along with the associated tools and techniques.
• Various lean and statistical tools to analyze processes & identify root causes.
• Essential team skills including team dynamics, communication and decision-making that will help you lead & facilitate improvement efforts.
• The importance of organizational culture in process improvement initiatives.

Overview

The Lean Six Sigma Black Belt is the primary change agent for organizational performance improvement projects. Their primary responsibility is to lead teams to improve organizational mission capability and financial results. Our Lean Six Sigma Black Belt Certification is an intensive four week program in performance improvement concepts and tools focusing on process speed and variation. Four one-week training segments are each separated by four weeks back at your site where you can work on real world projects and apply the various concepts and tools. The training uses the MINITAB statistical software package for analyzing process data. The course also includes facilitation & technical assistance during the student’s Black Belt Project. The course follows the Department of the Navy Lean Six Sigma Black Belt and ASQ Six Sigma Black Belt Body of Knowledge as guides.

Lean Six Sigma Black Belt Certification

Craven Community College certification as a Lean Six Sigma Black Belt requires successful completion of the training course, a passing grade on the final examination, and submission of a detailed report of a successful performance improvement project validated by leadership/management of the organization.

Topics

• Process improvement design and process management methodologies
• Lean concepts & constraints management
• The RIE & DMAIC methodologies, outputs and tools of each step
• Planning & managing improvement projects
• Process/Value-Stream Mapping
• Data collection principles
• Data analysis using the MINITAB statistical software package
• Statistical & graphical methods
• Principles of statistical process control
• Measurement system analysis
• Process capability analysis
• Hypothesis testing
• Knowledge discovery tools
• Types & characteristics of data
• Normal & non-normal data analysis
• Analysis of variance
• Correlation & regression analysis
• The seven wastes
• Risk assessment & mistake proofing
• Methods of eliminating waste
• Design of Experiments
• Maintaining control after the project
• Organizational culture issues & change management
• Team dynamics & team facilitation techniques
• Theory of Constraints (TOC) and how it interfaces with Lean Six Sigma

Who Should Attend

Black Belt candidates should have a proven history for success and have excellent analytical and interpersonal skills for leading and facilitating teams in process improvement projects. They also should have completed Lean Six Sigma Green Belt training or equivalent training or education that includes college level statistics or quantitative methods.

Select Lean Six Sigma Black Belt - (pdf) for the downloadable overview.

In 9 Days (60 Hours), You Will Learn:

• Theory of Constraints (TOC), Lean and Six Sigma are and why they relevant to process improvement
• How to identify the typical wastes of lean and how those wastes reduce mission capability, increase costs, reduce profits, and decrease customer satisfaction.
• Understand how the process improvement method (DMAIC) relates to the other Six Sigma methodologies (DMADV and process management).
• Steps in the DMAIC method along with the associated tools and techniques.
• Essential team skills including team dynamics, communication and decision-making.

Overview

Our Lean Six Sigma Green Belt training teaches a set of proven methods and tools to help organizations improve their capabilities to produce better products and services as well as enhances mission capability and/or financial performance. The training follows the Department of the Navy and ASQ Lean Six Sigma Green Belt Body of Knowledge as a guide. Improvement team members and leaders will learn the essential skills needed for successful Kaizen and DMAIC projects. Not only will you learn the tools and techniques in the Constraints Management, Lean and DMAIC methods, but you will also learn analytical skills, group dynamics, team building and facilitation skills. A TOC/lean simulation and “statapult” simulation are used to enhance the learning experience. Data analysis is performed using MS Excel and a Excel interface software, QI Macros or Minitab. The course also includes facilitation & technical assistance during the student’s Green Belt Project.

Topics

• Introduction to Theory of Constraints, Lean Thinking, and Six Sigma and their interface with other performance improvement methods
• Identifying the constraints within a system
• Principles of lean thinking
• Definitions of waste
• How to define value
• Kaizen/Rapid Improvement events
• How to create a value stream map & Spaghetti Diagram
• Creating an improvement plan from the value stream
• Conducting lean thinking improvement projects using lean tools
• Creating flow
• Creating pull
• The Drum-Buffer-Rope method
• How to measure success
• Pursuing perfection
• Process improvement design and process management methodologies
• The DMAIC methodology, outputs and tools of each step

Project roles and responsibilities

• DEFINE: team charter, critical to quality characteristics from your customer’s perspective (CTQs), process maps, and value stream mapping
• MEASURE: data collection, operational definitions, measurement systems, types of variation and appropriate responses, descriptive statistics, capability analysis (histograms), data analysis over time (line graphs, run charts, control charts, box & whisker plots), data patterns not related to time (Pareto charts, frequency plots), process sigma calculations, and process analysis with the of data analysis software.
• ANALYZE: identification of root causes (focused problem statements, 5 why’s, cause-and-effect diagrams), and verification of root causes with data (scatter plots, designed experiments, ANOVA)
• IMPROVE: development, piloting and full implementation of solutions (creativity techniques and prioritization matrices) that address root causes and the use data to evaluate your solutions and the plans used to carry them out
• CONTROL: maintaining the gains by standardizing work methods or processes, anticipating future improvements and preserving the project lessons
• Team synergy
• Communication skills
• Methods for decision-making
• Team stages, facilitation, group dynamics, conflict

Who Should Attend

This comprehensive course is intended for performance improvement team members as well as team leaders. This course is also beneficial for managers, supervisors and staff members who may be involved in organizational performance improvement initiatives, which requires more intensive training in Lean Six Sigma concepts and tools.

Lean Six Sigma Green Belt Certification

Craven Community College certification as a Lean Six Sigma Green Belt requires successful completion of the course, a passing grade on the final examination, and the submission of a detailed report of a successful performance improvement project within two years from the class completion date. Our instructors will provide guidance and facilitation services to students as they work on their improvement project.

Select Lean Six Sigma Green Belt - (pdf) for the downloadable overview.

In Two Days (14 Hours), You Will Learn:

• The Continuous Process Improvement (CPI) Tools
• To be an effective member of CPI Events
• The various roles and responsibilities of the Yellow Belt
• How to advance the culture of CPI
• The Basic concepts of the Theory of Constraints (TOC)
• Fundamentals of Lean-Six Sigma
• The Six Sigma DMAIC process improvement technique
• How to participate part time as a CPI team member and help sustain the improvement gains

Overview

The CPI Yellow Belt certification provides an overall insight to the techniques of CPI, its metrics, and basic improvement methodologies. A yellow belt must know how to integrate CPI methodologies for the improvement of production and transactional systems to better meet customer expectations and bottom-line objectives of their organization. A Yellow Belt typically has a basic knowledge of CPI. We will introduce the Theory of Constraints as a tool for identifying bottlenecks and constraints that keep systems/processes from achieving a desired level of performance. Participants will experience the effects of system dynamics by participating in a logistics simulation. We will also explore the combination of constraints management, lean, and six sigma approaches to get the most out of a system. This course prepares the student to participate in process improvement events and projects.

Topics:

• Introduction to CPI
• Lean concepts & tools
• The Theory of Constraints (TOC)
• Lean Six Sigma concepts & tools
• Mapping and analyzing a value stream

Who should attend?
This course is designed for personnel at all levels of an organization, particularly those that are involved in process management, improvement or redesign.

Select Lean Six Sigma Black Belt - (pdf) for the downloadable overview.