What is interlibrary loan?
An interlibrary loan (ILL) is a tool you can use to request books and articles you need that are not available at Craven. The main method of getting this material is through CCLINC.

What is CCLINC?
Community College Libraries in North Carolina (CCLINC) is a partnership of 44 libraries that have access to over one million resources. For more information on CCLINC and on how to use it to request books from other NC community college libraries, click here.

What if I need material that isn't available through CCLINC?
You can fill out an online form (located here) requesting the material and you'll be contacted when it arrives.

How long does it take to get materials?
The time it takes to get materials varies depending on where the material comes from. It's best to make your ILL request as soon as possible in order to get the material in time for your assignment.

How long can I keep books through ILL?
Books obtained through CCLINC can be kept for three weeks. Books obtained outside of CCLINC will vary, according to that library's due date policies.

Is there a cost for this service?
Material requested through CCLINC is free. Libraries outside of CCLINC will often charge for ILL service, and those charges will vary. We will always contact you and get your permission before we order any material that you will have to pay for.

What material is not available through ILL?
Reference books and audio/visual materials are generally not available through ILL.

Do I have to be a student or employee of the college to use ILL?
No. Members of the community are welcome to take advantage of this service.

How do I get my material once it arrives?
You can pick up your material at Godwin Memorial Library. We're on the second floor of Barker Hall (Building A) on the New Bern campus.

I have a question that isn't on this list.
Then please contact our ILL Specialist Michael Edwards at edwardsm@cravencc.edu and he'll be happy to answer it.

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