CCC Distance Education

Craven Distance Learning Help Desk

General Information

Please remember it may take a full 48 hours after classes begin before your online courses are visible.

If you do not see your courses by the third day after classes begin, please contact the Help Desk below.

Please allow 24 hours-after payment, and on or after the first day of classes--for the college to process your paperwork, before attempting to login to Moodle.

Craven Help Desk

  • Please contact the Help Desk located in the Academic Skills Center by calling: (252)-638-7212.

Google (Gmail) and Moodle Login Directions

Google (Gmail):

Your Google (Gmail) LOGIN is displayed for you when you visit

Click What’s My User Id and answer a few questions. You can access Gmail through the Craven CC Website at or directly at Google Gmail Login.

Your Google (Gmail) LOGIN is created from your first and last name given on your application; when you first began classes at Craven. Your Google (Gmail) LOGIN will use this format firstname.lastname.


Username: firstname.lastname (ex: Joan Smith would be joan.smith)

Password: your birthdate (MMDDYYYY)

Google (Gmail) and Moodle Password Information

Your Google (Gmail) and Moodle passwords are the same, initially. The password follows this pattern: 2 digit birth month 2 digit birth day 4 digit birth year.

For example, a student named Amy Monohan with a birthday of 01/03/1970, would find her LOGIN at Webadvisor; then confirm her LOGIN is actually amy.monohan; and then she would log in as follows:

  • Google (Gmail) Login: amy.monohan
  • Password: 01031970
  • E-mail address: